How To Jump Start a 2019 Chrysler Pacifica Plug-In Hybrid
The vehicle requires its 12V battery power to "turn-on" the vehicle’s high voltage battery. The high voltage battery is used to charge the 12V battery, provide electric vehicle operation, and to start the vehicle’s gas engine. If the 12V battery has been discharged, the vehicle can be jump started using a set of jumper cables and a battery in another vehicle or by using a portable battery booster pack. If the vehicle’s high voltage battery has also been discharged, it will need to be recharged before the vehicle can be operated:
- If the vehicle can be connected to a Level 1 or Level 2 charger where it is currently parked, the vehicle will still require a "jump-start" to allow the vehicle to begin the battery charging process. Once the vehicle charging has begun (indicated by the charge status indicator on top the vehicle’s instrument panel), the jumper cables can be removed from the vehicle jump posts.
- If the vehicle cannot be connected to a Level 1 or Level 2 charger where it is currently parked, the vehicle can be moved by connecting 12V power to the vehicle’s "jump posts" and then shifting the transmission from Park into Neutral. Power provided by the jumper cables will also allow the electric park brake to be released. Carefully move the vehicle to a level 1 or Level 2 charge location. While the vehicle is being moved, the external 12V power must remained connected to the vehicle jump posts.
NOTE: Be careful when moving the vehicle - ensure that control of the vehicle is maintained. Also, ensure that vehicle is secured to prevent unintentional movement during and after moving the vehicle. If the external 12V power becomes disconnected from the vehicle jump posts or there is an interruption of the 12V power while moving the vehicle, the vehicle’s transmission may engage Park.
When the vehicle is at the charging location, shift the transmission back to Park, apply the electric park brake, and start the high voltage battery charging. Once the vehicle has been secured against unintentional movement and high voltage battery charging has been initiated, the jumper cables can be removed from the vehicle jump posts.
Jump-starting can be dangerous if done improperly. Follow the procedures in this section carefully.
When using a portable battery booster pack follow the manufacturer’s operating instructions and precautions.
- On the disabled vehicle inspect the battery
- Inspect the battery cable terminal clamps for damage. Replace any battery cable that has a damaged or deformed terminal clamp.
- Inspect the battery tray and battery hold down hardware for damage. Replace any damaged parts.
- Slide the thermal guard off of the battery case, if equipped. Inspect the battery case for cracks or other damage that could result in electrolyte leaks. Also, check the battery terminal posts for looseness. Batteries with damaged cases or loose terminal posts must be replaced.
- Inspect the battery thermal guard for tears, cracks, deformation or other damage. Replace any battery thermal guard that has been damaged. CAUTION: If the cause of starting problem on disabled vehicle is severe, damage to booster vehicle charging system can result.
- When using another vehicle as a booster source, park the booster vehicle within cable reach. Turn off all accessories, set the parking brake, place the automatic transmission in PARK or the manual transmission in NEUTRAL and turn the ignition OFF.
- On the disabled vehicle, place the gear selector in park or neutral and set the park brake. Turn off all accessories.
- Connect jumper cables to the booster battery. RED clamp to positive terminal (+). BLACK clamp to negative terminal (-). DO NOT allow clamps at the opposite end of the cables to touch, an electrical arc will result. Review all warnings in this procedure.
- On the disabled vehicle, pull up the protective cover (1) over the remote positive (+) battery post.
- Connect the RED jumper cable clamp to the positive (+) terminal.
- Connect the BLACK jumper cable clamp to engine ground stud (2).
- Start the engine in the vehicle which has the booster battery and allow the engine to idle. CAUTION: Do not crank starter motor on disabled vehicle for more than 15 seconds, starter will overheat and could fail.
- Allow the battery in the disabled vehicle to charge to at least 12.4 volts (75% charge) before attempting to start the engine. If the engine does not start within 15 seconds, stop cranking the engine and allow the starter to cool (15 min.), before cranking again.
Disconnect Cable Clamps As Follows:
- Disconnect BLACK cable clamp from engine ground on disabled/discharged battery vehicle.
- When using a booster vehicle, disconnect BLACK cable clamp from battery negative terminal.
- Disconnect RED cable clamp from battery positive terminal. Disconnect RED cable clamp from battery positive terminal on disabled/discharged battery vehicle.
If you have any doubts about the way you should jump start a 2019 Chrysler Pacifica Plug-In Hybrid, you can always call your local roadside assistance provider and ask for help.